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The Experience
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Frequently Asked Questions
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Questions About Booking or Using Tickets
- Where can I get tickets?
- Is my ticket refundable?
- Can I change the date of my tickets?
- Do I need to print my ticket?
- Can I purchase tickets on the day and at the venue?
- Can I transfer my ticket(s) to another person?
- Can I purchase a Phantom Peak gift voucher?
- Can I make a Group Booking?
- Do you offer Student Discount?
- Do you charge a booking fee?
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General Questions About Phantom Peak
- What is Phantom Peak?
- Where is Phantom Peak?
- Is there an age requirement?
- How long is the experience?
- What type of clothing should I wear?
- Are there flashing lights, strobe, haze or other effects to be aware of?
- Is there food and drink available?
- Can I take photos or record the experience?
- Can I be seated during the experience?
- Are there toilets?
- Do I need to speak to people?
- What can I expect from the experience?
- Can you bring pets to Phantom Peak?
- What time should I arrive?
- Is it an indoor or outdoor experience?
- Do you offer partnership or media opportunities?
- Are there lockers available?
- Can I visit if I am pregnant?
- What if I have a babe in arms?
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Accessibility
- Is Phantom Peak Accessible?
- Does Phantom Peak have a lift?
- Can I complete all of the trails at Phantom Peak?
- Can I visit in a wheelchair?
- Are you neurofriendly?
- Are assistance dogs allowed at Phantom Peak?
- Are there flashing lights, strobe effects, strobe, haze or other effects to be aware of?
- Do I stay in one place for a long period of time?
- My question isn’t answered
- Do you offer Carer Tickets?
- The Phantom Peak Guild
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Questions About Booking or Using Tickets
- What is Phantom Peak?
- How it works
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Frequently Asked Questions
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